Cookie Policy

This Cookie Policy explains how Clarity Greens ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website or use our golf course management platform (collectively, the "Service"). This policy should be read alongside our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.

By continuing to use our Service, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings or our cookie consent manager.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

How Cookies Work

When you visit our website, we may place cookies on your device. These cookies contain information that is transferred to your device's hard drive. Cookies allow us to recognize your device and remember certain information about your preferences or past actions.

Types of Cookie Storage

Session Cookies: Temporary cookies that are deleted when you close your browser
Persistent Cookies: Cookies that remain on your device for a set period or until you delete them
First-Party Cookies: Cookies set by our website directly
Third-Party Cookies: Cookies set by external services we use

Cookie Security

Cookies themselves cannot harm your device or files. They are simply text files and cannot execute programs or deliver viruses. However, they can be used to track your browsing behavior across websites.

2. How We Use Cookies

We use cookies for several important purposes to enhance your experience and improve our Service:

Essential Functionality

Authentication: Keep you logged in to your account
Security: Protect against fraud and unauthorized access
Session Management: Maintain your session state across pages
Load Balancing: Distribute traffic efficiently across our servers
Feature Functionality: Enable core platform features to work properly

User Experience Enhancement

Preferences: Remember your settings and preferences
Language Selection: Store your preferred language
Theme Settings: Remember your dark/light mode preference
Form Data: Temporarily store form information to prevent data loss
Navigation: Improve site navigation and user flow

Analytics and Performance

Usage Analytics: Understand how users interact with our platform
Performance Monitoring: Track page load times and technical performance
Error Tracking: Identify and fix technical issues
Feature Usage: Measure which features are most valuable to users
Optimization: Improve platform performance and user experience

Marketing and Communication

Targeted Content: Show relevant content based on your interests
Campaign Tracking: Measure the effectiveness of marketing campaigns
Personalization: Customize your experience based on your behavior
Retargeting: Show relevant ads on other websites (with your consent)

3. Types of Cookies We Use

We categorize our cookies based on their purpose and functionality:

Strictly Necessary Cookies

These cookies are essential for our website to function properly and cannot be disabled.

Authentication Cookies: Keep you logged in to your account
Security Cookies: Protect against CSRF attacks and other security threats
Load Balancer Cookies: Ensure you connect to the same server during your session
Cookie Consent Cookies: Remember your cookie preferences

Performance and Analytics Cookies

These cookies help us understand how you use our website and improve performance.

Google Analytics: Track website usage and user behavior
Performance Monitoring: Monitor page load times and technical performance
Error Tracking: Identify and diagnose technical issues
A/B Testing: Test different versions of features to improve user experience

Functional Cookies

These cookies enhance your experience by remembering your preferences.

Preference Cookies: Remember your settings and preferences
Language Cookies: Store your preferred language
Theme Cookies: Remember your dark/light mode preference
Dashboard Cookies: Remember your dashboard layout and customizations

Marketing and Targeting Cookies

These cookies are used for marketing purposes and require your consent.

Advertising Cookies: Show relevant ads based on your interests
Social Media Cookies: Enable social media sharing and integration
Retargeting Cookies: Show relevant ads on other websites
Campaign Cookies: Track the effectiveness of marketing campaigns

4. Third-Party Cookies and Services

We work with trusted third-party services that may set their own cookies on your device. These services help us provide better functionality and insights:

Analytics Services

Google Analytics

Helps us understand website usage and user behavior to improve our service.

Privacy Policy: Google Privacy Policy

Cloudflare Analytics

Provides website performance analytics and security monitoring.

Privacy Policy: Cloudflare Privacy Policy

Customer Support

Intercom

Powers our customer support chat and help documentation.

Privacy Policy: Intercom Privacy Policy

Payment Processing

Stripe

Handles secure payment processing and fraud detection.

Privacy Policy: Stripe Privacy Policy

Third-Party Privacy

We carefully select our third-party partners and require them to maintain high privacy and security standards. However, their use of cookies is governed by their own privacy policies, not ours.

6. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

Web Beacons (Pixel Tags)

Small transparent images embedded in web pages or emails that help us track user behavior and measure the effectiveness of our communications.

Local Storage

Browser storage mechanisms that allow us to store data locally on your device to improve performance and remember your preferences.

Session Storage

Temporary storage that helps maintain your session state while you navigate through our platform.

Fingerprinting

We do not use device fingerprinting techniques to track users. We rely on transparent cookie-based tracking that you can control.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will:

Update the "Last Updated" date at the top of this policy
Notify you of significant changes through our website or email
Request renewed consent for new types of cookies if required by law
Provide clear information about what has changed

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.

Stay Informed

You can always find the most current version of this Cookie Policy at claritygreens.com/cookies. We recommend bookmarking this page for easy reference.

8. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Clarity Greens Privacy Team

Email: privacy@claritygreens.com

Subject Line: Cookie Policy Inquiry

Mail: Clarity Greens, Attn: Privacy Officer
[Company Address]
[City, State ZIP Code]

Phone: +1 (555) CLARITY

Quick Response

For urgent cookie-related questions or to report issues with our cookie consent manager, please email us directly at privacy@claritygreens.com with "URGENT - Cookie Issue" in the subject line.

Your Privacy Matters to Us

We believe in transparency and giving you control over your data. Our cookie practices are designed to enhance your experience while respecting your privacy choices.

View Privacy Policy

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